“Having a contact person who is always ready to lend an ear and who, thanks to many years of experience, can assess the urgency of a vascular surgical issue, act accordingly and respond flexibly to various needs is highly valued by our patients. Feeling this gratitude and being there for our patients makes my working life incredibly worthwhile.”
Ms. Franziska Herzig has been working as a chief medical secretary for vascular surgery in Lucerne for more than 20 years. She has been working intensively with the owners of the practice for many years and can optimally assess the specific needs of our vascular patients and support them in making appointments and in the organisation of outpatient and inpatient treatments. Ms. Herzig has completed an apprenticeship as a businesswoman with further training as a medical secretary H+. She also regularly participates in medical training courses to increase her organizational expertise.